Cost of IT Downtime: Facts & Truth
Businesses operating in the IT landscape rely on their networks. But networks are complex and predisposed to constant evolution, and technological advancements only seem to increase their convolution. Modern-day networks house a deluge of physical and virtual components, employ advanced technologies, and are distributed across geographies, making them incredibly difficult to manage.
However, if not properly addressed, IT infrastructure management can impact a business on multiple fronts. Unfortunately, not all businesses possess enough resources, the necessary technical know-how, or a dedicated IT operations team to manage their networks. The only viable solution in sight for such businesses are managed service providers (MSPs).
Facts & Truth of IT Downtime Cost
Infrastructure matters. When your network or applications unexpectedly fail or crash, IT downtime can have a direct impact on your bottom line and ongoing business operations. In some extreme cases, data and monetary losses from unplanned outages can even cause a company to go out of business!
The cost of downtime implies not only direct financial loss but can have an impact on your company in at least the other 4 ways.
1. Reputation - most serious and long term effect of IT downtime. If services are not delivered, customers will leave a negative review of your company and others will look for an alternative instead of using your services.
2. Productivity - unplanned outages can terminate work at once and require extra time to get everything up and running again leaving your staffs very unproductive.
3. Opportunities - IT downtime prevents a company from delivering it's services. Lost opportunities mean lost customers.
4. Data Loss - this is a nightmare for all companies. Even the best service provider will not be able to guarantee 100% that an unexpected outage will have no consequences. In turn, customers who aren't able to access their accounts will panic and eventually lose trust to your company.
IT Downtime Mitigation
By extending our outsourcing your IT Team, you gain a lot of benefits and minimize or eliminate IT downtime cost.
Listed below are just some of the benefits you can enjoy when you outsource your IT Team with UPTIME TECH BPO.
Reduce Labor Costs
Hiring and training an IT staff can be very expensive, and temporary employees don't always live up to your expectations. Save 50-70% of your variable expenditures and increase in productivity when you outsource your IT Team with us.
Trained, Experienced, Qualified
If you’re not IT trained, how do you assure an employee is qualified? Leave it to us and we will provide trained, experienced and qualified IT professionals who will help reduce or eliminate IT downtime. We follow a rigorous hiring process and we focus on quality over quantity.
Stay Focused on Your Core Business
Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.
Reduce risk
Every business investment carries a certain amount of risk. Technologies change very quickly. UPTIME TECH BPO will assume and manage much of this risk for you, with specific industry knowledge, we generally are better at deciding how to avoid risk in our area of expertise.