Build an e-commerce TEAM without building IT YOURSELF.
Running an e-commerce business requires more than selling products.
It requires customer support, marketplace management, product content, marketing and operational coordination.
Uptime Tech BPO can combine AI automation with human expertise across your e-commerce operation.
e-Commerce capabilities:
- Customer support
- Product listing
- Marketplace management
- Store management
- Campaign support
- Promotions
- Product feed management
- Localization
- Livestream support
- Customer care
Support for major marketplace environments can include platforms such as Amazon, Shopee, Lazada and other e-commerce channels.
We optimize your brand's presence and marketing performance on e-Commerce platform sites to maximize profits.
We update, manage and maintain e-Commerce platform so you can focus on generating sales.
Our e-Commerce Management Service allows you to run your webstore through any of the following e-Commerce platforms:
- Lazada
- Shopee
- Amazon
- Aliexpress
- Alibaba
- Tokopedia
We manage the following operations so you can just focus in running the core of your business:
- Order Processing
- Disputes and Refund
- SKU Listing
- Pricing
- Other On-page Store Operations
- Auditing
- Shipping
- Warehouse Management
- Stock Management
AI for E-COMMERCE
Automate the conversations that consume your team's time.
E-commerce businesses receive thousands of repetitive questions.
Where is my order?
Can I return this?
How do I change my address?
Is this product available?
When will my order arrive?
AI agents can handle many routine interactions instantly while human agents remain available for exceptions, complaints and complex customer situations.